Privacy Policy
Last updated: March 2, 2026
At Community ("Community," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and related services (collectively, the "Platform").
By using the Platform, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Platform.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you use the Platform, including:
- Account information: Name, email address, phone number, date of birth, gender, and profile photo
- Interests and preferences: Community interests you select during onboarding or update in your profile
- Content you create: Posts, comments, messages, event listings, and other content you share on the Platform
- Payment information: When purchasing event tickets, payment details are processed by our third-party payment provider (Stripe). We do not store your full credit card number.
- Communications: When you contact us for support or provide feedback
Information Collected Automatically
When you access the Platform, we may automatically collect:
- Device information: Device type, operating system, browser type, and unique device identifiers
- Usage data: Pages viewed, features used, actions taken, and time spent on the Platform
- Location data: With your permission, we collect your approximate location to show you relevant local communities and events. You can disable location services in your device settings.
- Log data: IP address, access times, and referring URLs
Cookies and Similar Technologies
We use cookies and similar tracking technologies to operate the Platform and improve your experience. Cookies are small data files stored on your device. We use:
- Essential cookies: Required for the Platform to function (e.g., authentication, security)
- Analytics cookies: Help us understand how users interact with the Platform so we can improve it
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect Platform functionality.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Platform
- Create and manage your account
- Connect you with communities and events based on your interests and location
- Process transactions and send related notifications
- Send you updates about the Platform, including launch notifications if you joined our waitlist
- Respond to your requests, comments, and questions
- Monitor and analyze usage trends to improve user experience
- Detect, investigate, and prevent fraud, abuse, or security issues
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information in the following circumstances:
| Recipient | Purpose |
|---|---|
| Other Community members | Your profile name, photo, interests, and community memberships are visible to other users as part of the Platform's social features |
| Event organizers | When you RSVP or purchase tickets, organizers may receive your name and contact information |
| Service providers | Third-party companies that help us operate the Platform (e.g., hosting, payment processing, analytics). These providers are contractually required to protect your data. |
| Legal compliance | When required by law, regulation, legal process, or government request |
| Safety and protection | To protect the rights, safety, or property of Community, our users, or the public |
| Business transfers | In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity |
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Platform. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit, secure storage practices, and access controls.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications at any time using the link in our emails
- Location: Disable location services through your device settings
To exercise any of these rights, contact us at support@joincommunity.app. We will respond to your request within 30 days.
7. Children's Privacy
The Platform is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us.
8. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through the Platform.
9. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.
To make a request under the CCPA, contact us at support@joincommunity.app.
10. International Users
The Platform is operated from the United States. If you access the Platform from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Platform, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and may notify you through the Platform or via email. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Community App LLC
Austin, TX
support@joincommunity.app